Shipping policy

📦 Shipping Policy

At Dimes Hair Collection X Cosmetics, we are committed to getting your order to you as quickly and smoothly as possible 💖


⏳ Processing Time

All orders are processed within 1–3 business days (Monday–Friday).

Please note:

  • Processing times may increase during sales, holidays, or high order volume.


🚚 Shipping Time

Once your order has been shipped, delivery typically takes 3–5 business days.

Shipping times are estimates and may vary depending on your location and carrier.


📍 Shipping Rates

  • Standard shipping rates are calculated at checkout
  • Free shipping is available on orders over $150 💖


📦 Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your delivery.


⚠️ Delays

We are not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Incorrect shipping information


❗ Incorrect Address

Customers are responsible for entering the correct shipping address.

If an incorrect address is provided:

  • We are not responsible for lost or misdelivered packages
  • Additional fees may apply to reship your order


📭 Lost or Stolen Packages

Dimes Hair Collection X Cosmetics is not responsible for lost or stolen packages once marked as delivered.

If you experience an issue, please contact the shipping carrier directly.